:root{--ink:#171717;--muted:#626262;--green:#242424;--line:#dedede;--paper:#fff;--bg:#f5f5f5;--mint:#ededed;--amber:#fff5db;--radius:14px;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg);font-size:15px;line-height:1.6}*{box-sizing:border-box}body{margin:0}a{color:var(--green);text-underline-offset:4px}a:hover{text-decoration-thickness:2px}button,input,select,textarea{font:inherit}button,.button{display:inline-flex;align-items:center;justify-content:center;padding:11px 19px;border:1px solid var(--green);border-radius:8px;background:var(--green);color:#fff;font-weight:650;cursor:pointer;text-decoration:none;line-height:1.5}button:hover,.button:hover{background:#000}button:disabled{opacity:.65;cursor:wait}.secondary{background:#fff;color:var(--green)}.secondary:hover{background:var(--mint)}:focus-visible{outline:3px solid #666;outline-offset:3px}.site-header{background:#fff;border-bottom:1px solid var(--line)}.header-inner{max-width:1360px;margin:auto;padding:22px 36px;display:flex;align-items:center;gap:36px}.brand{display:flex;align-items:center;gap:16px;color:var(--ink);text-decoration:none;flex-shrink:0}.brand-logo{display:block;width:180px;height:auto}.brand-label{font-size:16px;font-weight:650;border-left:1px solid var(--line);padding-left:16px;white-space:nowrap}nav{display:flex;gap:24px}nav a{font-weight:600;text-decoration:none}.identity{margin-left:auto;font-size:12px;color:var(--muted);text-align:right;overflow-wrap:anywhere}.identity form{display:inline}.text-button{border:0;background:none;color:var(--green);padding:3px 0;font-size:12px}.text-button:hover{background:none;text-decoration:underline}.shell{max-width:1260px;margin:auto;padding:0 36px}main.shell{min-height:calc(100vh - 200px);padding-top:44px;padding-bottom:52px}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:28px}.eyebrow{font-size:11px;font-weight:750;letter-spacing:.14em;color:var(--green);margin:0 0 10px}h1{font-size:clamp(28px,3.2vw,40px);line-height:1.2;letter-spacing:-.04em;font-weight:650;margin:0 0 12px;overflow-wrap:anywhere}h2{font-size:18px;line-height:1.4;margin:0 0 14px;font-weight:650;letter-spacing:-.015em}p{margin:0 0 18px}.muted,small{color:var(--muted)}.page-heading p:last-child{margin-bottom:0}.panel{border:1px solid var(--line);border-radius:var(--radius);background:var(--paper);box-shadow:0 3px 10px #183d2d03;overflow:hidden}.panel-heading{display:flex;align-items:center;gap:12px;padding:22px 25px;border-bottom:1px solid var(--line)}.panel-heading h2{margin:0}.count{font-size:12px;background:var(--mint);padding:1px 9px;border-radius:20px;font-weight:650}.filters{padding:22px;margin-bottom:24px}.filter-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.filter-grid .field{margin:0}.filter-grid .filter-actions{display:flex;gap:18px;align-items:end;padding-bottom:1px}.field{margin-bottom:22px}.field label{display:block;font-size:13px;font-weight:650;margin-bottom:6px}.field input:not([type=checkbox]),.field select,.field textarea{display:block;width:100%;min-width:0;border:1px solid #bdcec6;border-radius:7px;padding:10px 12px;background:#fff;color:var(--ink)}.field textarea{resize:vertical;min-height:140px}.field input[type=file]{font-size:12px;background:#f7f9f6;padding:14px!important;border-style:dashed!important}.field small{display:block;margin-top:6px;font-size:12px}.errorlist{list-style:none;margin:6px 0 12px;padding:0;color:#a52d2d;font-size:13px}.has-error input,.has-error select,.has-error textarea{border-color:#a52d2d!important}.check{display:flex!important;align-items:flex-start;gap:9px;line-height:1.5;font-size:13px}.check input{margin-top:4px;accent-color:var(--green);flex-shrink:0;width:16px;height:16px}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left}th{font-size:10px;letter-spacing:.09em;text-transform:uppercase;color:var(--muted);background:#fafbf9;padding:12px 24px}td{padding:20px 24px;border-top:1px solid #edf0ec;font-size:13px}tr:hover td{background:#fafcf9}td:first-child{width:38%}.ticket-subject{font-size:15px;font-weight:650;text-decoration:none;display:block;margin-bottom:4px}td small,.operation small{display:block;font-size:11px;margin-top:4px}.badge{display:inline-block;border-radius:6px;padding:4px 9px;background:#eef1ed;font-size:11px;font-weight:650;white-space:nowrap}.status-open{background:#e8f0ff;color:#305da0}.status-in_progress{background:#f0eafe;color:#6b46a0}.status-waiting{background:#fff2d5;color:#886114}.status-resolved{background:#e5f3e9;color:#306a47}.priority-high,.priority-urgent{color:#a7432f;font-weight:650}.nowrap{white-space:nowrap}.empty{text-align:center;padding:65px 24px}.empty p{max-width:440px;margin:0 auto 18px;color:var(--muted)}.empty-symbol{width:52px;height:52px;border-radius:50%;background:var(--mint);display:grid;place-items:center;margin:0 auto 20px;font-size:28px}.pagination{justify-content:center;align-items:center;margin-top:24px;font-size:13px}.back{display:inline-block;margin-bottom:20px;font-size:13px;text-decoration:none}.new-layout{display:grid;grid-template-columns:minmax(0,2fr) minmax(240px,1fr);gap:50px}.form-panel{padding:28px}.form-actions{display:flex;align-items:center;gap:22px;margin-top:25px}.tip{padding:24px 0;max-width:300px}.tip h2{font-size:26px;margin:16px 0}.tip p{color:var(--muted)}.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:28px;align-items:start}.section-title{font-size:14px;color:var(--muted)}.message{margin-bottom:18px;padding:24px}.message-heading{display:flex;justify-content:space-between;gap:14px;margin-bottom:20px;font-size:12px}.message-heading strong{font-size:13px;overflow-wrap:anywhere}.message-heading time{font-size:10px;color:var(--muted);white-space:nowrap}.message-label{display:block;color:var(--muted);font-size:10px;margin-top:2px}.message-body{overflow-wrap:anywhere;white-space:normal;font-size:14px;line-height:1.8}.private-note{background:var(--amber);border-color:#e8d39e}.private-note .message-label{color:#89621c;font-weight:700}.attachments{border-top:1px solid var(--line);margin:20px 0 0;padding:14px 0 0;list-style:none}.attachments li{display:flex;justify-content:space-between;gap:12px;padding:4px 0;font-size:13px;overflow-wrap:anywhere}.composer{margin-top:28px}.composer h2{margin-bottom:8px}.composer p{font-size:13px}.ticket-properties h2{margin-bottom:20px}dl{font-size:12px;margin:0}dt{color:var(--muted);margin-top:14px}dd{margin:2px 0 0;overflow-wrap:anywhere;font-weight:600}hr{border:0;border-top:1px solid var(--line);margin:24px 0}.ticket-properties button{width:100%}.side-note{font-size:12px;color:var(--muted);padding:18px 6px 0}.notice{padding:14px 18px;border:1px solid #c8dfcf;border-radius:8px;background:#eaf4e9;font-size:13px;margin-bottom:22px}.operation{padding:24px;border-bottom:1px solid var(--line);display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:18px}.operation:last-child{border-bottom:0}.operation .badge{margin-left:8px}.operation form{max-width:460px}.operation form .check{margin-bottom:12px}.operation p{margin:0;font-size:12px}.quarantine{margin-top:28px}.auth-layout{display:grid;grid-template-columns:1fr 1fr;gap:90px;align-items:center;max-width:1000px;margin:60px auto}.auth-intro h1{font-size:52px;max-width:430px}.auth-intro>p:last-child{font-size:17px;color:var(--muted);max-width:390px}.auth-layout .form-panel{padding:36px}.auth-layout form button{width:100%}.auth-confirm{max-width:520px;margin:60px auto}.footer{padding-top:24px;padding-bottom:24px;border-top:1px solid var(--line);font-size:11px;font-weight:650;display:flex;justify-content:space-between;color:var(--muted)}.footer span{font-weight:400}.skip{position:absolute;left:10px;top:-80px;padding:10px;background:white;z-index:100}.skip:focus{top:10px}@media(min-width:1000px){.ticket-properties{position:sticky;top:20px}}@media(max-width:1050px){.header-inner{gap:24px}.identity>span{display:none}.header-inner nav{gap:18px}.detail-layout{grid-template-columns:minmax(0,1fr) 260px}}@media(max-width:760px){.header-inner{padding:18px 20px;flex-wrap:wrap;gap:14px}.brand{gap:12px}.brand-logo{width:144px}.brand-label{font-size:13px;padding-left:12px}.identity{order:1}.header-inner nav{order:2;width:100%;gap:22px;overflow-x:auto;padding-top:8px;font-size:13px}.shell{padding-left:20px;padding-right:20px}main.shell{padding-top:28px}.page-heading{align-items:flex-start;flex-direction:column;gap:18px}.page-heading .button{width:100%}.filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.filter-grid .field:first-child{grid-column:1/-1}.filter-grid .filter-actions{grid-column:1/-1}.filters{padding:18px}.panel-heading{padding:18px}td,th{padding:14px 18px}.new-layout,.detail-layout,.auth-layout{grid-template-columns:minmax(0,1fr);gap:26px}.detail-layout>aside{order:-1}.ticket-properties{padding:20px}.ticket-properties dl{display:grid;grid-template-columns:100px 1fr;gap:8px}.ticket-properties dt,.ticket-properties dd{margin:0}.ticket-properties form{display:grid;grid-template-columns:1fr 1fr;gap:14px}.ticket-properties .field{margin:0}.ticket-properties form>button,.ticket-properties form>.errorlist{grid-column:1/-1}.tip{max-width:none;padding:10px}.message-heading{flex-direction:column;gap:8px}.form-panel,.message{padding:20px}.auth-layout{margin:22px auto}.auth-intro h1{font-size:38px}.auth-layout .form-panel{padding:24px}.auth-confirm{margin:25px auto}.operation{padding:20px}.operation form{width:100%}.footer span{display:none}}@media(prefers-reduced-motion:no-preference){button,a,input,textarea,select{transition:background .15s,border-color .15s}}

.identity .text-button{margin-left:10px}

.footer-brand{display:flex;align-items:center;gap:10px}.footer-brand img{display:block;border-radius:4px;flex-shrink:0}

.ticket-row{cursor:pointer}

.auth-page{min-height:100vh;background:var(--bg)}.auth-main{min-height:100vh;display:grid;place-items:center;padding:32px 20px}.auth-layout{display:block;width:min(100%,420px);margin:0}.auth-brand{display:grid;place-items:center;padding:32px 36px;border-bottom:1px solid var(--line)}.auth-logo{display:block;width:min(260px,100%);height:auto}.auth-label{margin:12px 0 0;font-size:14px;font-weight:650;letter-spacing:.08em;text-transform:uppercase}.auth-layout .form-panel{width:100%;padding:36px;border:0;border-radius:0;box-shadow:none;overflow:visible}.auth-layout h1{font-size:28px;letter-spacing:-.025em}.auth-layout form button{width:100%}@media(max-width:760px){.auth-main{padding:24px 20px}.auth-brand{padding:24px}.auth-logo{width:min(220px,100%)}.auth-layout .form-panel{padding:24px}.auth-layout h1{font-size:26px}}